Privacy Policy

PRIVACY POLICY

INTRODUCTION
We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you interact with us, and tell you about your privacy rights and how the law protects you.

IMPORTANT INFORMATION
PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy aims to give you information on how we collect and process your personal data through your interactions with us, including any data you may provide through our services or communications.


Cookson Partners Ltd is not intended for children, and we do not knowingly collect data relating to children.


It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements other policies or notices and is not intended to override them.


CONTROLLER
Caroline Cookson is the controller and responsible for your personal data (collectively referred to as “Cookson Partners Ltd”, “we”, “us” or “our” in this Privacy Policy).


CONTACT DETAILS
Our contact details are set out below:

    • Name: Caroline Cookson

    • Email: office@cooksonpartners.com

    • Postal address: 124 City Road, EC1V 2NX, United Kingdom

    • Company number: 16298870

  • If you have any questions about this Privacy Policy or your legal rights, please contact us using the details above.
    CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
    This version was last updated in April 2025.
    Please keep us informed if your personal data changes during your relationship with us.
    THIRD-PARTY LINKS
    This website may include links to third-party websites, plug-ins, and applications. We are not responsible for their privacy policies. Please review them when visiting external sites.

  • THE DATA WE COLLECT ABOUT YOU
    Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer the following types of personal data:

    • Identity Data: First name, last name, username, or similar identifiers

    • Contact Data: Email address, telephone number

    • Transaction Data: Payment details and services purchased

    • Technical Data: IP address, login data, browser type and version

    • Profile Data: Username and password, feedback, survey responses

    • Usage Data: Information on how you use our services

      Marketing and Communications Data: Preferences on receiving marketing and communications

  • We do not collect any Special Categories of Personal Data or information about criminal convictions and offences.

    HOW IS YOUR PERSONAL DATA COLLECTED?
    We collect personal data from you in the following ways:

    • Direct interactions: By filling in forms or corresponding with us by email, phone, or post.

      Automated technologies: As you interact with our services, we may collect Technical Data.

      Third-party sources: We may receive personal data from third-party service providers for payment or communication purposes.

  • HOW WE USE YOUR PERSONAL DATA
    We will only use your personal data where the law allows us to do so. Most commonly, we use it in the following circumstances:

    • Where you have consented for us to do so

      To perform the contract we have with you

      For our legitimate interests (where these are not overridden by your rights)

  • PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

    • To register you as a new client

      To provide services including communication regarding changes, feedback, or surveys

      To process orders and payments via Stripe, Xero, or Slack

      To manage our relationship with you, including notifying you of any updates to this policy

  • We may also use your data for direct marketing and to improve our services.

    DISCLOSURES OF YOUR PERSONAL DATA
    We may need to share your personal data with the following third parties for the purposes set out:

    Stripe: For payment processing

    Xero: For payment processing and invoicing

    Slack: For communication purposes

    Google Drive: For document storage

    Excel: For business account management

    Third-party service providers: IT support, administrative, and professional advisors

    We require all third parties to treat your personal data in accordance with the law.

    INTERNATIONAL TRANSFERS
    Some third-party service providers are based outside the European Economic Area (EEA). We ensure that suitable safeguards are in place to protect your data when transferring it internationally.

    DATA SECURITY
    We implement appropriate security measures to protect your data from unauthorised access or disclosure.

    DATA RETENTION
    We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal and regulatory compliance.

    YOUR LEGAL RIGHTS
    Under data protection laws, you have the right to:

    • Request access to your personal data

      Request correction of your data

      Request erasure of your data

      Object to the processing of your data

      Request restriction or transfer of your data

  • If you wish to exercise these rights, please contact us via email.